With over four decades of hands-on hospitality experience, we help independent venues transform operations, drive guest satisfaction, and increase profitability.

John Crowe

I have developed a comprehensive understanding of both operations and strategic growth across a variety of venue types. From front-of-house beginnings at a local Bistro to directing the rollout of major brands like Roxy Leisure and King Pins, I’ve consistently delivered tangible results in guest satisfaction, staff development, and bottom-line performance. My leadership roles ranging from General Manager to Projects and Operations Director have equipped me with the tools to open, scale, and enhance hospitality venues in competitive markets. Notable achievements include implementing bespoke booking and EPOS systems that streamlined operations and boosted revenue

For an owner or operator looking to elevate their business, I bring a proven track record of transforming concepts into high-performing, customer-centric venues. My expertise spans everything from the granular recruitment, training, tech integration, and compliance to the strategic, such as venue design, supplier negotiations, and data-led decision-making. I understand what it takes to deliver an experience that stands out, drives repeat business, and keeps operational costs in check. Whether it’s opening new sites, refining customer journeys, or future-proofing systems, I can bring insight, structure, and hands-on leadership to help businesses grow sustainably and profitably.